Shipping Policy

Last updated: February 2026

Shipping Policy | 99 Super Marke

This Shipping Policy applies to all orders placed through our website https://99supermarket.shop (“Website”) operated by 99supermarket.

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.
  • In case of high order volumes, processing may be slightly delayed.

2. Shipping Time

Once dispatched, delivery typically takes:

  • 3–7 business days for metro cities.
  • 5–10 business days for other locations across India.

Delivery timelines are estimates and may vary due to courier availability, weather conditions, or other unforeseen circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment.

We may offer free shipping on selected products or during promotional campaigns.

4. Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS (if applicable).

Customers are responsible for providing accurate shipping details at the time of placing the order.

5. Delays & Liability

99supermarket shall not be held liable for delivery delays caused by courier partners, incorrect address details provided by the customer, natural calamities, government restrictions, or other force majeure events.

6. Undelivered or Returned Orders

If an order is returned to us due to incorrect shipping information, multiple failed delivery attempts, or customer unavailability, additional re-shipping charges may apply.

7. Damaged or Missing Items

If you receive a damaged product or if items are missing from your order, you must notify us within 48 hours of delivery by contacting support@99supermarket.shop with proper proof (such as images or unboxing video).

Claims made after this period may not be eligible for resolution.

8. International Shipping

Currently, we ship only within India unless otherwise specified.

Contact Information

If you have any questions regarding shipping, please contact us at:

Company Name: 99 Super Market
Address:2877 Gupta Building First Floor Pran Chhapra Kubersthan Kushinagar Uttar Pradesh 274303
mobile: 85******04
Website: https://99supermarket.shop
Email: 99supermarket.shop@gmail.com